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Calls

Call Detail

ID: call_d7cf16489b3d89fef1aa18882b4

Direction:

Duration: 0:12

Summary

The user expressed unfamiliarity with the process, mentioning prior experience only with their son handling real estate matters. The agent acknowledged the user's feelings and attempted to provide reassurance, but the call ended shortly after.

Transcript

User: I never did this before. You know? I only did it with my son who took over the real estate. You know? Agent: Thank you for sharing that with me. I understand this process might feel unfamiliar, and it’s User: Yes. Agent: completely normal to

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